Thank you for choosing Smart Smart Watches. We understand that sometimes returns and refunds are necessary. Please read our policy below to understand the process and guidelines for returning or refunding your purchase.
Returns
- Returns are accepted within 14 days of receiving your order.
- The customer is responsible for the return shipping costs.
- Returned items must be in their original packaging, with all tags attached, and in unused condition.
- Please contact us at support@smartsmartwatches.online or Call us +91 7977664822 to initiate a return request.
- Include images of the product received and provide a brief explanation for the return.
- Our team will review your request and provide further instructions.
Refunds
- Refunds will be processed once the returned item is received and inspected.
- If the return is approved, a refund will be issued to the original payment method.
- Please allow up to 7 business days for the refund to reflect in your account.
Exchanges
- We currently do not offer direct exchanges.
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Exceptions
- Customized products are not eligible for returns or refunds unless they arrive damaged or incorrect.
- Final sale items cannot be returned or refunded.
- Products purchased during sales or offers are not eligible for returns or refunds unless they arrive damaged or incorrect.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please feel free to contact us:
- Trade Name: Smart Smart Watches
- Phone Number: +91 7977664822
- Support Email: support@smartsmartwatches.online
- Business Days: Monday to Saturday, 8:00 am to 5:00 pm
- Address: Main Rd, Lokhandwala, Lokhandwala Complex, Andheri West, Mumbai, Maharashtra 400053, India
We value your satisfaction and will do our best to assist you with any return or refund inquiries. Thank you for shopping with Smart Smart Watches.